Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and improve our services, including:

• Personal Information: Name, phone number, email address, and home or service location.
• Vehicle Information: Make, model, and service preferences.
• Payment Information: Payment details are securely processed through trusted third-party providers — we do not store your full card information.
• Communication Data: Messages, call logs, or emails between you and our business.
• Website Data (if applicable): Cookies, IP addresses, and analytics used to improve site performance.

2. How We Use Your Information

We use your information for the following purposes:

• To schedule, confirm, and perform detailing services.
• To send appointment reminders, quotes, or follow-up messages.
• To process payments securely and issue receipts.
• To improve our website, marketing, and customer service.
• To comply with applicable laws and insurance requirements.

We do not sell or rent your personal information to anyone.

3. Sharing Your Information

Your data may be shared only with:

• Trusted third parties (e.g., payment processors, scheduling apps, marketing platforms) who assist in operating our business.
• Law enforcement or legal authorities, if required by law.

All partners we work with are required to protect your information and use it only for legitimate business purposes.

4. Data Storage and Security

We take your security seriously.

• Customer data is stored on secure servers with restricted access.
• All online transactions are encrypted using SSL (Secure Socket Layer) technology.
• We regularly review our data-handling procedures to ensure compliance with state and federal privacy laws.

5. Your Rights

You have the right to:

• Request a copy of your personal data we hold.
• Ask for corrections or updates to inaccurate information.
• Request deletion of your data (except when required for legal or business purposes).
• Opt out of promotional texts or emails at any time by replying "STOP" or using unsubscribe links.

6. Cookies and Analytics

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors interact with our site, but you can disable them in your browser settings at any time.

7. Children's Privacy

Saint Johns Detailing does not knowingly collect or store information from anyone under the age of 13. If you believe a child has provided us personal data, please contact us immediately, and we'll remove it.

8. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with a new effective date. We encourage customers to review this page occasionally for any changes.